3/16/2023 0 Comments Dropbox help support![]() ![]() One reviewer on said Dropbox performs well on customer service relative to its peers. ![]() If you need assistance with anything, you will get it, whether it’s using the Help Center, the forums or by messaging them directly. In case you’re having any technical difficulties you can contact their support directly. If you will have any additional questions regarding the programs they’re offering, there’s a live chat for you to use. A lot of the questions that you might have are probably already answered there or on their forums. From the help centre, you can access guides, how-to videos and support articles. From this review: Dropbox has already created a Dropbox Help Center to which anyone can access. That said, the response time is slower than most services we’ve tried. Using a free account, we received a response a little more than a day later. The email contact form says a response will come within one to three days. You can send an email to contact support if your using a Basic or Plus account. There are many active members and Dropbox’s community moderators help resolve issues. If you don’t find a solution to your problem, you can ask a question in the community forum. The articles are clear and easy to follow, but they could be improved with the addition of video tutorials. They’re divided into categories for quick access. From this review: The easiest and fastest thing you can do to get help is consult the articles in the help center. ![]() Based on reviews posted on popular review sites as well as from Dropbox's website, Dropbox performs very well in terms of customer service relative to other file sharing services. ![]()
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